Privacy policy

This Privacy Policy applies when you visit our websites, use our platform and Services, create or use an account, communicate with us, transact through our Marketplace, or otherwise interact with us. It does not apply to third-party websites or services that we do not control. The Services are intended for users located in the United States and Puerto Rico.

2.1 Information you provide. Contact and account information (name, username, password, email, mailing address, phone number); vehicle and Garage information; billing information; transaction and listing information; demographic information you choose to share; your image, likeness, and Content you post; and the contents of your communications with us and with other users.

2.2 Information we collect automatically. Device and usage information such as IP address, device and browser type, identifiers, pages viewed, links clicked, referring pages, approximate location derived from IP address, and date and time stamps. We collect this using cookies and similar technologies (Section 4).

2.3 Information from third parties. Information from payment processors, analytics and advertising partners, and social media platforms when you interact with our content or log in through them.

We use personal information to: provide, operate, maintain, secure, and improve the Services; create and manage your account; facilitate listings, Auctions, sales, and payments through the Marketplace; host and manage clubs and events; communicate with you, including service and transactional messages and, with your consent, marketing; personalize your experience; conduct analytics and research to understand and improve how the Services are used; market our own Services, including through advertising delivered on other websites and applications (Section 5); detect, prevent, and address fraud, abuse, and security issues; enforce our Terms of Use; and comply with legal obligations.

We and our partners use cookies, web beacons, software development kits, and similar technologies to operate and secure the Services, remember your preferences, measure performance, and support analytics and advertising. You can control cookies through your browser settings; disabling some cookies may affect how the Services function. We describe your advertising choices in Sections 5 and 8.

5.1 Analytics. We use analytics providers, including Google Analytics, to understand how the Services are used. You can opt out of Google Analytics using Google’s opt-out browser add-on.

5.2 Advertising and retargeting. We use advertising partners, including Facebook (Meta) and Google, to deliver advertising for our own Services to you on other websites and applications based on your activity on our Services. This practice is commonly called “retargeting.” To do this, we and these partners use cookies and similar technologies, and we may provide identifiers to these partners. Under the privacy laws of California and certain other states, this activity may be considered a “sale” or “sharing” of personal information, even though we do not receive money for it. We describe how to opt out in Sections 6 and 8.

We share personal information as follows:

• Service providers who process information on our behalf under contract, such as hosting, payment processing, communications, analytics, and security (for example, Stripe, Twilio, and Microsoft Azure).
• Advertising and analytics partners (such as Meta and Google) to provide measurement and to deliver and retarget advertising for our Services, as described in Section 5. This may constitute a “sale” or “sharing” under applicable law.
• Other users, where necessary to complete a transaction you initiate — for example, sharing contact and shipping details between a buyer and a seller to complete a sale or Auction.
• Professional advisors such as lawyers, accountants, auditors, and insurers.
• Authorities and others where required by law or to protect the rights, property, or safety of RumbleSeat, our users, or the public.
• Successors, in connection with a merger, acquisition, financing, or sale or reorganization of our business.

We do not sell your personal information for money, and we do not disclose your personal information to third parties for their own independent purposes. However, because we use advertising partners to deliver and retarget advertising for our Services (Section 5), we may “share” or “sell” personal information as those terms are broadly defined under California and certain other state privacy laws. You have the right to opt out of this activity, as described in Section 8. We do not knowingly sell or share the personal information of anyone we know to be under 18.

8.1 Your rights. Depending on where you live, you may have the right to: access or know the personal information we hold about you; request correction or deletion of your personal information; opt out of the sale or sharing of personal information and of targeted advertising; limit the use of sensitive personal information; and not be treated differently for exercising your rights. You may also designate an authorized agent to act for you, and you may appeal a decision by contacting us.

8.2 How to opt out of sale or sharing / targeted advertising. You can opt out of our sale or sharing of personal information for advertising by: (a) submitting a request to us at contact@rumbleseat.com; (b) using the “Your Privacy Choices” control where we make it available; and (c) using the advertising-industry opt-out tools at the Network Advertising Initiative and the Digital Advertising Alliance, and the ad-settings controls offered by Google and Meta. We honor recognized browser opt-out preference signals, such as the Global Privacy Control, where required by law.

8.3 How to exercise other rights. To exercise your other rights, contact us at contact@rumbleseat.com or through your account settings. We will verify and respond to your request within the time required by applicable law (generally within 45 days, which may be extended where permitted).

8.4 State-specific notice. California residents have rights under the CCPA, as amended by the CPRA, and residents of other states (including Virginia, Colorado, and Connecticut, among others) have comparable rights under their state laws. The rights and methods above apply to all eligible residents. California’s “Shine the Light” law allows California residents to request information about disclosures for third-party direct marketing; you may submit such a request using the contact details below.

We retain personal information for as long as your account is active and as needed to provide the Services, and afterward for the period necessary to comply with our legal obligations, resolve disputes, prevent fraud, and enforce our agreements. When you close your account, we delete or de-identify your personal information within a reasonable period, except for information we are required or permitted to retain (such as transaction records and backup or security copies), as described in the Terms of Use.

We use organizational, technical, and physical safeguards designed to protect personal information, including access controls and multi-factor authentication. No method of transmission or storage is completely secure. If we become aware of a breach of your personal information, we will notify you and the appropriate authorities as required by applicable law.

The Services are intended for individuals 18 years of age or older and are not directed to children. We do not knowingly collect personal information from anyone under 18, and in no event from a child under 13. If you believe a minor has provided us with personal information, please contact us and we will take steps to delete it.

By using the Services, you consent to receive service and transactional communications electronically. We send marketing communications only with your consent, and you may withdraw consent at any time by using the unsubscribe link in our emails or by contacting us. For text-message programs, message frequency varies, message and data rates may apply, and you may reply STOP to opt out or HELP for help. Our communications practices are also described in our Terms of Use.

The Services may link to or integrate third-party websites and services that we do not control, including social media features and payment processors. Their use of your information is governed by their own privacy policies, and we encourage you to review them.

We may update this Privacy Policy from time to time. If we make material changes, we will update the effective date above and provide notice as appropriate. We encourage you to review this Privacy Policy periodically.

To contact us about this Privacy Policy or to exercise your rights: