A red classic Ferrari Dino parked by the trees
Stay safe on RumbleSeat

Eyes on the road. Guard up in the inbox.

Almost everyone here is in it for the love of cars. A few aren’t. Here’s how to spot them, what we do to keep them out, and how you can help keep the community safe.

The golden rule

No one from RumbleSeat will ever ask for:

  • Your credit card number
  • Your password or sign-in codes
  • Personal or bank details
  • Clicking a link to “verify” your account
  • Payment outside RumbleSeat

If a message asks for any of these, even one that looks like it’s from us, it’s a scam trying to steal your card or personal information. Don’t reply. Report it.

Test your instincts

Scam or legit? You make the call.

Four messages, modeled on the tricks scammers actually use. Read each one and decide.

0/4Ready when you are
01 · Message request2:14 AM
RumbleSeat Support@rumbleseat.helpdesk
URGENT: Your account has been flagged and will be suspended in 24 hours. Confirm your card details here to keep it active: rumbleseat-verify.co/account
02 · Message requestYesterday
Mike T.Joined 2 days ago
Love your 911! I’ll pay $10,000 over asking, sight unseen. I’ll send a cashier’s check today, you just wire the extra to my shipper.
03 · Marketplace listingMon
Jess R.Seller
1967 Mustang fastback, numbers matching, $6,500. I’m stationed overseas so it’s shipping only. Pay with gift cards and I’ll release the car.
04 · Club announcementTue
Bay Area Air-CooledYour club · Admin
Reminder: Spring Coastal Tour sign-ups close Friday. Register from the Events tab on our club page. See you on Highway 1!

If it seems too good to be true, it probably is.

Six red flags worth knowing by heart. Spot one, and it’s time to stop, step back, and report.

A stranger slides into your DMs

Someone you don’t recognize messages out of the blue. Don’t engage. Ignore or report the request.

“Support” asks you to click a link

Our support team will never ask you to click a link to verify, unlock, or restore your account.

Anyone asks for card or personal info

Card numbers, passwords, sign-in codes, bank details, your address. Never share them in a message.

The deal is too good to be true

Rare cars at bargain prices, buyers paying way over asking. That’s bait, not luck.

They want to move off RumbleSeat

Text, WhatsApp, or personal email takes the conversation somewhere our moderators can’t help you.

Pressure, urgency, or odd payments

Countdowns, “act now,” gift cards, wire transfers, or crypto. Slow down. Real enthusiasts can wait.

See something? Say something.

Don’t engage. Report it.

Got a message from someone you don’t recognize? You don’t owe them a reply. Every report goes straight to RumbleSeat moderators, and reports about club content also go to that club’s admins. You’re helping protect the whole community.

  1. Don’t reply
    No need to be polite to a scammer. Engaging tells them your account is active.
  2. Tap the menu and choose Report
    Look for the ⋯ menu on the post, listing, comment, or conversation.
  3. Block if you want them gone
    Blocked users can’t follow or message you, and their content is hidden from you.

You can report posts, replies, Marketplace listings and comments, conversations, and club forums and comments.

Message requests

When someone new messages you, you choose: Accept, Ignore, or Report. Nothing lands in your inbox until you decide.

Block

Stops someone from following or messaging you and hides their content. Manage the list under Account → Blocked users.

Mute or hide

Quiet a conversation without blocking the person. Handy for a group chat that’s gotten a little too lively.

Your 60-second safety tune-up

Give your account a quick once-over.

Six quick checks, all in your account settings today. Tick each one off as you go. Your progress is saved on this device.

Let’s get started0/6
Open account settings

Protection built in, from sign-in to sign-off

You do your part. Here’s ours. These tools are live in every account today.

Signing in

  • Passkeys with Face ID or Touch ID
  • Multi-factor by text, email, or app
  • Sign in with Google or Apple
  • Bot protection by Cloudflare Turnstile
  • Extra check before sensitive actions

Privacy controls

  • Contact details only visible to your clubs
  • Public profile visibility setting
  • Garage privacy settings
  • Per-post visibility

Protection from others

  • Report posts, listings, chats, and forums
  • Reports reach moderators and club admins
  • Block, mute, or hide
  • Message requests for new contacts

Your data

  • Download a full archive anytime
  • Delete your account anytime
  • Contact details never on the public web

Want the technical details on hosting, encryption, and monitoring?

Visit our security page →
A silver 1967 Ford Mustang parked on a city street
Our promise

An ongoing fight, and always our priority.

We work every day to keep scammers and spammers off RumbleSeat. We’ll be straight with you: no platform catches every bad actor, and their tactics keep changing.

That’s why your reports matter so much. Every one helps us learn, act faster, and keep the paddock a place for people who love cars. We’ll keep investing in it. That won’t change.

Common questions

No. No RumbleSeat employee will ever ask for your card number, password, sign-in codes, or personal information, and our support team will never ask you to click a link to verify your account. If you get a message like that, it isn’t us. Please report it.

When in doubt, report it.

Worried about a message, a listing, or a member? Tell us. We’d always rather hear about it.

New to RumbleSeat? Join free

Report a concern

Tell us what happened and we’ll look into it. Text and links only, please don’t include passwords or card numbers.

Please choose what you are reporting.
Optional
Up to 4,000 characters. Please tell us what happened.
Have you already sent money or shared personal information?
Please choose Yes or No.
Optional
Please enter a valid email address.
Spam protection
We only use your details to follow up on this report.